If business is about one thing, it's about customer service. Providing good customer service is what keeps our customers coming back. I picked up a coffee and carrot muffin at the Elmsdale McDonalds restaurant this morning. The coffee was awesome. When I opened the bag to get my muffin, a fly the size of a [...]
People are wondering if Google+ will affect how they turn up in search engine results. Well Google owns Google+. If I were them, I would be using Google+ to reward early adopters with better search engine results. The HubSpot Blog posted this article: BREAKING: Google+ Profile Images Now Appearing Beside Search Listings. Here they explained how [...]
Very shortly, if not already, Google+ will be wide open to everyone. Google+ Invites are spreading around the web. Here's a few things that you will see with Google+ if are waiting to get in or just starting. The above screen shot is my Profile on Google+. You will be asked to set up some [...]
I just came across a multi-video chat for Facebook. The App is called "Social Hangouts". Check the video out to see what you think. I am not sure if Facebook had anything to do with developing this App, but I know that Facebook is not going to that Google+'s video chat sitting down. It's game time for [...]
Have you ever had a job that you could not stand going to? I have had them. But with my social media business, I really enjoy it and all the great people I get to meet every day. One job I had, I would ask my wife..."Is it 5 o'clock yet"; before I ever set [...]
This is the game: they follow you & you follow back. Then they dump you to make their numbers work better for them. These people are not worth connecting to folks. When you hit the 2000 mark on Twitter, there is a ratio that you must stay within. If you are following less people than are following you, this rule [...]
Competition is good for the marketplace. It's great for the customer and it makes better businesses more creative and innovative. Google+ and Facebook will discover this. There's a lot of talk about Google+ replacing Facebook and Twitter and other nonsense on the Internet these days. It's like Google+ is the new Walmart; and it's going to bury [...]
One of the things I am most proud of is the "Lave A Tip" tab on Facebook that I developed for Crime Stoppers. It is helping solve major crimes in your community. Prior to speaking on social media at the World Crime Stoppers Training Conference in Halifax, Nova Scotia, I had been talking on Skype with [...]
When you search Twitter and many other applications, you may not be seeing everything you are searching for. You could miss something important. After I started using the Radian6 platform, I began to notice that there were many tweets missing in my Twitter applications. This happens because we are do not have access to the full Twitter fire [...]
I received a tweet form one of my Twitter friends asking for advice on how to help her social media business make money. Here are some of my thoughts. Here are two screen shots that I received from Jenn @1awesome_mama. She wanted to know how I got started and how I am growing my business so it [...]