Good Monday morning to you. I hope you had a great weekend. I trust you had fun. One of the things that people have said about me is that I appear to be having a lot of fun with social media. I would say yes to that. I am having a blast with social media. I look [...]
I was in a conversation with a friend on Facebook where we were discussing the fact that Maryland’s Department of Public Safety and Correctional Services was demanding that not only new recruits give up their Facebook usernames and logins, but also long standing members of the force. Just recently, they have put a temporary hold on requiring this [...]
I go into a certain chain store a lot. I generally buy a lot of software and toner for my laser printer there. I know the people there by name. We often talk about what is new and what products are coming in the near future. Social media has always a hot topic to discuss. [...]
Never in the life of man has man had the ability to communicate so widely and quickly. When the earthquake struck New Zealand recently, we instantly became aware of it and how bad it was. The moment by moment information coming from the Christchurch area as well as the other areas that were effected was overwhelming. When phone lines in that [...]
When you are new to social media, you might think you have to monitor all your incoming tweets and posts by others. Nothing could be further from the truth. Once you have quite a few people in your social media network, you are going to have a hard time monitoring what is happening using the conventional applications [...]
Third party applications are feeling the pain of a strained relationship with Twitter; especially those who have placed Twitter in the app name. It's really about accessing Twitter's API and how the third party is following or not following Twitter's terms of agreement. My favorite product Tweetdeck could be effected. Their new ability to post [...]
I have tried to push for the numbers, but this I have found is not the way to create real impact on social media. What is working for me is all the great relationships that I have made with a few people over the last year or so. I have created raving fans so to [...]
LEA is short for Listen, Empathize and Act. This topic is coming to mind because I have to do a presentation before some instructors next Friday. As a Service Advisor at a Chrysler Store years ago, they taught this principle for customer service. This is a good principle to discuss in the realm of social media. This [...]
After March 11, 2011 you will not be able to add Static FBML to your Facebook Page. FBML is useful for adding custom content to your Facebook Page. After March 11, 2011, you will be working with IFrames. So save yourself some pain and create a Facebook Page, if you have not already done so, and add [...]
I have been noticing more and more how powerful connections are on social media. You might think I already knew this, but I am seeing the importance of this grow daily. This effects how you build your social media presence as well. If you treat people like numbers, you will them them only as numbers. [...]