Social media is defined as “websites and applications that enable users to create and share content or to participate in social networking.” Social media training is then defined as the training of business to deliver social media content to potential customers.
From Social Media
It's been more than two days and allfacebook.com still has the article in their blog recommending Chit Chat For Facebook, despite the comments from others advising them that there is a problem with that application. Chit Chat For Facebook contains spyware called Relevant Knowledge. When I installed it, and yes I feel silly that I [...]
You would be surprised by who is using social media for their business. Businesses are finding ways to enhance their customer experience through business to customer, and customer to business interactions. And it is paying off big time for business. Let me share two stories with you. One is about a food truck that travels [...]
I thought there was something up on my computer. It was not it's old self. I also noticed that "Relevant Knowledge" wanted to be added onto my Google Chrome as an add-on. What is going on I thought? I started my anti-spyware program along with my anti-virus and guess what? It found spyware. Relevant Knowledge [...]
One of the things I like most about the Internet and social media is the ability to search almost anything, at any time. We have heard people talking about Googling something. Now I am searching on Facebook as well. The things that you can find there are absolutely amazing to say the least. I can see what [...]
There is a new attack going around on Twitter. You can read it on Mashable.com. Mashable comments..."A new Twitter attack advertising acai berries has hijacked thousands of Twitter accounts and turned them into spammers." Between Twitter, Facebook and many other applications, you have to stay on your toes to be safe. One of the actions that [...]
You are new to social media and you are trying to figure out what to do next. You think that it's all new and you are going to have to reinvent the wheel to make it work. That's where you could be very wrong. To help my clients understand what they should be doing on [...]
Having worked with law enforcement and Crime Stoppers, I have learned a few things that many don't get to see. I have also had the privilege of being the first person to help Crime Stoppers "Leave a Tip" anonymously via Facebook. I created the "Leave A Tip" tab on Facebook for Crime Stoppers. This gives Crimes Stoppers [...]
I just checked Tropicana Canada's Facebook Page out and they were at 37,414 "Liker's". That means 37,414 people have actively clicked on the "Like" button to express their love for a box of juice. Yes, a box of juice. It's not Brad Pitt, Rachael Ray, Frosty the Snowman or some awesome place. It's a box of juice. [...]
What is the value of a question on social networks? I would say a lot. Not just in the answer either. Sure you can get great answers to your question from many people within and without your network. It might even point you in a direction that you might not have otherwise thought about. The [...]
Gone are the days when the phone and email are the only ways a customer can connect with your business. I remember working at a Chrysler store where we had 24 hours to reply to an email or else. The phone was key, but Email was an important means of making service appointment. Today, there [...]