Social media is defined as “websites and applications that enable users to create and share content or to participate in social networking.” Social media training is then defined as the training of business to deliver social media content to potential customers.
From Social Media
This past Friday I was in a communication workshop. We discussed the Way of the Goose. Geese encourage their leader at the front of the "V" formation by honking. The workshop facilitator, who was a principal that the time that this started, described how they would honk when someone was about to go write an [...]
To create a greater impact in our social media presence, we are going to have to use a smart phone to get more tweets, posts and comments onto the Internet. We cannot always be at our computer, but we usually can find time to put a message out on a smart phone. Just think about [...]
I posted this tip on Twitter: "#twittertip Our greatest yearning is for connection. Not another link to info. Connect with someone today". This is one of the greatest cries of mankind. Why do you think that Twitter and Facebook have gotten as big as they have, if this were not true? I love a good [...]
I was at a Women in Business Lunch and Learn Tuesday and I overheard in a conversation that a notable business was getting some good old ATV loving. She was going to be featured on the TV news. As I listened, I found out that the local newspaper was not going to do an interview or mention [...]
I put this tip on Twitter via Tweetdeck: "#twittertip Never underestimate the value of good service; especially when using Twitter for customer service." Twitter can be a way to create less phone calls into the office and answer customers questions in real time. So how could this happen? You could display your Twitter username on [...]
Business can be a very serious matter; but at the end of the day there still has to be a little fun in the mix. It can't always be about the money. Sometimes you just have to make your customers laugh and let them know that you are human. I posted this on my Facebook [...]
One of the things I learned in business early was that I had to get off my seat, get out and look to make something happen. A watched phone will not ring either. When it comes to your social media connections, you have to reach out to others. Waiting for those golden connections won't pay [...]
Wednesday was the first day of the 40 hour social media training program for real estate agents in Dartmouth. Before I began the "Why" of social media section of the training, I decided to do a check up on their laptops and see how safe they were. The first thing we checked was to see [...]
The office laptop would not work with the projector and the guy from the government looked at me with these puppy dog eyes. He asked if he could use my laptop. It was for our AWENS board meeting and I said yes. I asked him if his USB flash drive had any deadly viruses on it. He say "No". [...]
I was in a conversation with a hair dresser who told me that she did not need social media to find new customers. For her, she felt that traditional media was more appropriate for reaching new prospective clients. After all, she works with mostly seniors. She feels that most of her clients would only read [...]